无论是打车、寻找旅途中的地方或是家政服务,新的和复杂的网站和应用软件正在颠覆传统的商业模式。一项新的ISO国际研讨协议旨在为更多标准化解决方案提供支持共享经济的基础。
为应对共享经济带来的种种挑战,加拿大标准理事会(SCC)于2017年3月与CSA集团(一家经认可的标准制定组织),以及加拿大消费者事务办公室(OCA)(联邦政府组织)召开了制定ISO国际研讨会协议(IWA)1
SCC通过召开研讨会推动了新的ISO国际研讨会协议的产生——IWA 27:2017共享经济的指导原则及框架,为建设高效显著的共享经济提供解决方案。来自15个国家的利益相关方,包括消费者组织代表、政府代表、产业代表和媒体代表汇聚一堂,在协商一致的基础上通过了这个新的IWA中明确的指导方针。
IWA 27为做出决策和采取措施提供了一个框架,以应对社会、环境和经济的影响,把握共享经济的机遇。这将有助于政府灵活应变,协助制定政策,更好地保护消费者和产业的利益。
“加拿大标准理事会认识到共享经济蕴藏的巨大价值,以及在该领域内推动并领导一场国际讨论的重要性。” SCC首席执行官兼ISO当选主席约翰.沃特(John Walter)如是说, “IWA的表明,来自全球各地的专家在新的创新领域制定标准化解决方案有多么显著。”
在过去的十年中,共享经济迅速发展,许多公司都在采用这种新型商业模式。最著名的两个例子是爱彼迎和优步,这两家公司仅仅依靠共享模式,就在各自的行业内引领变革。不过,这种新型经济模式也带来各种挑战,如税收、健康与安全、隐私和劳动法等等。
IWA 27旨在:
促进知识共享,完美应对共享经济商业模式中出现的挑战;
创新反应机制,应对多种服务业出现的挑战;
提出标准化措施,应对迅速涌现的市场需求或满足公共政策需要,服务于后续的正式国际标准;
New ISO solution to support the sharing economy model
Whether it’s hailing a taxi, finding somewhere to stay on your travels or arranging help at home, new and sophisticated Websites and apps are ripping up traditional business models. A new ISO International Workshop Agreement aims to provide the foundation on which more standardization solutions to support the sharing economy can be built.
To address the challenges presented by the sharing economy, the Standards Council of Canada (SCC) led a workshop in March 2017 that developed an ISO International Workshop Agreement (IWA)1) in collaboration with CSA Group, an accredited standards development organization, and Canada’s Office of Consumer Affairs (OCA), which is part of the federal government.
SCC facilitated the workshop that resulted in the new ISO International Workshop Agreement - IWA 27:2017, Guiding principles and framework for the sharing economy - which provides solutions for an effective and efficient sharing economy. Stakeholders from 15 countries, representing consumer organizations, government, industry and academia, came together to adopt, by consensus, specific guidelines that are proposed in the new IWA.
IWA 27 offers a framework for decision making and action to address key social, environmental and economic impacts and opportunities of the sharing economy. It will help governments keep pace with change, aid policy development and better protect consumers and industry.
“SCC recognizes the tremendous value of the sharing economy, and the importance of facilitating and leading the international discussion in this area,” said John Walter, Chief Executive Officer of SCC and ISO President-elect. “The IWA demonstrates what can be accomplished when experts come together from around the world to develop standardization solutions in new and innovative areas.”
The sharing economy has grown significantly in the last decade and many companies are implementing this new style of business. Two notable examples are Airbnb and Uber, which are leading change in their respective industries solely based on sharing. But this new economic model comes with challenges, including tax, health and safety, and privacy, labour laws, to name a few.
The IWA 27 aims to:
An International Workshop Agreement (IWA) is an ISO document produced through an international workshop rather than through the full ISO technical committee process. Market players and other stakeholders directly participate in developing an IWA and do not have to go through a national delegation. An IWA can be developed swiftly (published in less than 12 months) to address a rapidly emerging market need or public policy requirement.